LEGAL REFERENCE

How We Handle Your Privacy on r98

We collect only the information needed to verify your account, process your JazzCash, Easypaisa, SadaPay and Raast deposits, and deliver withdrawals to you. Your payment details and account...

Encryption on all depositsNo data sharing beyond paymentsAccount verification only
r98 How We Handle Your Privacy on r98

Privacy Policy Scope and Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

CONTACT & HELP

Privacy Questions and Data Requests

Have questions about how we use your data? Reach out to our support team through the channels below. We respond to account...

Email Support Send privacy enquiries to our support inbox. We'll...
Live Chat Chat with our team during platform hours. They...
Account Settings Review and update your personal information directly in...
SECURITY STANDARDS

How We Protect Your Account

Our platform uses industry-standard encryption to secure your login credentials, payment details and transaction history. Every deposit through JazzCash, Easypaisa, SadaPay or Raast is verified before it hits your account balance. We...

Encryption Protocol

All data transmitted to r98 servers is encrypted using SSL technology. Your password is hashed and never stored in plain text.

Fraud Detection

We scan every deposit and withdrawal for unusual activity. If we detect suspicious patterns, we pause the transaction and verify with you first.

Payment Verification

JazzCash, Easypaisa, SadaPay and Raast transactions are cross-checked with partner banks to confirm legitimacy before your balance updates.

Session Timeout

Your account logs you out after 30 minutes of inactivity to prevent unauthorised access on shared devices.

Withdrawal Confirmation

We require your registered phone number to confirm every payout request. This prevents someone else from withdrawing your balance.

Audit Logs

We maintain detailed records of all account changes, login attempts and transactions so we can investigate disputes if needed.

Privacy Standards Across Our Platform

Our privacy practices are consistent whether you're using the desktop site, mobile app or live casino tables. The same data protections apply to your slot sessions, sportsbook bets...

Desktop & MobileYour account data is synced securely across all devices. Logout on one platform logs you out everywhere.
Live TablesLive dealer sessions are encrypted end-to-end. Dealer and table activity is streamed only to your authenticated session.
Slots LobbyYour spin history and winnings are recorded privately. Game provider studios see only that a valid user played, not personal details.
SportsbookYour betting history and account balance sync instantly across all sections of the platform without data silos.
Transaction HistoryEvery deposit, withdrawal and game round is logged with timestamps. You can download your full history from your account settings.
Cookie PolicyWe use session cookies only to keep you logged in. We do not use tracking cookies for marketing or third-party analytics.
Data RetentionWe keep your transaction records for five years for compliance. Account deletion requests remove personal data but retain anonymised records as required by law.

Core Privacy Features You Control

r98 gives you transparency and control over your account data. You can view what information we hold, request corrections, and manage your privacy preferences directly from...

View Your Data

Open your Account > Privacy Settings to see all personal information r98 holds about you, including phone number, email and identity verification status.

Update Information

Change your email, phone number or registered address anytime. Updates take effect immediately for future communications and withdrawals.

Transaction Download

Export your full deposit, withdrawal and game history as CSV from your account dashboard. Use it for your personal records.

Communication Preferences

Opt out of promotional notifications while keeping security alerts active. You control how often we contact you about offers.

Cookie Settings

Accept or decline optional cookies in our banner. We only use essential cookies; marketing cookies are always optional.

Account Closure

Request permanent account closure from Settings > Account. Your data is deleted within 30 days except where law requires retention.

Privacy Policy Questions

We collect your name, phone number and ID to comply with anti-fraud and anti-money-laundering laws in Pakistan. This protects both you and us. Your details are encrypted and verified only once during account setup.

We retain transaction history for five years for compliance with financial regulations. You can download your records anytime from your account. After account closure, we delete personal data within 30 days except where required by law.

Yes. Go to Account > Privacy and select Download My Data. We'll generate a file with all your personal information, transactions and game history in CSV format within 24 hours.

Game studios see only that an authenticated player opened a slot or table session—no personal details. Payment partners (JazzCash, Easypaisa, SadaPay, Raast) receive only the information needed to process your deposit or withdrawal.

We send a reset link to your registered email. The link expires after one hour for security. If you don't have email access, contact support and we'll verify your identity through your phone number and registered payment method before resetting.

Visit Account > Communication Preferences and uncheck promotional notifications. We'll stop sending offers immediately, but we'll still send critical security and account alerts so you know about withdrawals and login attempts.

Yes. Your video stream and chat are visible only to you, the dealer and r98 servers. Other players at the table see only your username and bet amounts, never your personal details or private messages.